Safety Exercise

In my recent posting on Separate Retrospectives, I mentioned sometimes performing a Safety Exercise at the beginning of a retrospective where the situation was unknown or seemed a bit charged with emotion. I was asked about that exercise.

I use a simple poll of how safe people feel. I got this from Norm Kerth’s book, Project Retrospectives (page 110). Read More

Separate Retrospectives

I was talking recently with a friend about separate retrospectives for sub-groups. They were worried about thing devolving into separate silos, with a retrospective for programmers, a retrospective for testers, a retrospective for analysts, “¦. I would be worried if that happened, too, but I can see value in separate retrospectives. How can we know when they’re appropriate and when they’re not? Read More

Contemplating Given-When-Then

This week, Chris Matts tweeted, “Contemplating whether GIVEN-WHEN-THEN is back to front. The system should do <outcome> WHEN <event> PROVIDED <stimulus context>… Hmmm.” Let’s try an example. “Given I have $500 in my account, when I withdraw $50 then I have $450 in my account” becomes “The system should show $450 in my account when I withdraw $50 provided I had $500 in my account before.” It doesn’t exactly roll off the tongue, does it? Putting the result first makes the sentence both more complex and more passive. Yet I can understand the impulse that triggered this tweet. Read More

Agile Planning Tools

One of the most exhilarating moments in my coaching career was when I entered the client team room one Monday morning to find they were pulling the cards and tape off of their backlog corkboard, and arranging it in a different fashion. I knew then that they had taken charge of their own process. That team became one of the best I’ve coached.

One of the low points was when several people, including a business analyst, product owner proxy, and the program manager, individually said that they couldn’t alter the “user stories” to cut across multiple components of the system because they were already in the computerized planning tool (and Word documents) and it would be too much work. That team did not appear to be getting much value from their “Agile approach” and had significant integration risk that was being studiously ignored.

One of the most frequently asked questions on public mailing lists and forums devoted to Agile development is “What Agile Planning Tool should we use?” There is always a chorus of answers touting this or that computerized tool, usually without asking any questions about the context. Is there one best tool? Read More

I feel better, now

Oops! The whole problem started when I wanted to install a new program on the “entertainment computer” that’s connected to the TV. The existing version of Ubuntu was no longer supported, so I started what I thought would be a simple upgrade. Oops, it deleted the entire /var directory, including the contents of the second drive mounted there. That drive contained all of our photos and music. Not a problem, I thought. It’s all backed up nightly onto a USB drive. It’s just a bit of bother to copy all of that over the USB interface.

Oops! There are no photos beyond last March. I felt sick to my stomach. That’s a lot of family memories to evaporated. Whew! The program we’ve been using to download the cameras also makes a backup copy local to the machine used to download. I’ve got all the pictures back on the photo server, and now just have to sort them into directories again.

But first, I need to fix the backup script. Why didn’t it warn me when it started to fail? Read More

Errors in Project Management

An article in USA Today (December 12, 2012) about highway projects in New York has the sub-head, “Design errors, planning lapses drove up costs more than 14%.” Among the things listed that “drove up costs” are

  • More asphalt than projected due to a math error
  • More temporary concrete dividers than planned, as plans called for only half what was needed
  • Unanticipated excavation costs.

It’s true that no one likes for costs to exceed estimates, Read More

Sad Statements

I hope this will be done by then.

These are sad and scary words to me.  When I hear them in the context of a software development project, I associate them with a project unlikely to meet expectations.  Further, it’s likely that there is no good indicator of what can be delivered when.  With no hard evidence to tell them what’s possible, and to judge the effects of changes they try, people fall back on a strategy of hope. They no longer feel in control of the situation.

We’ve done our part.

This signals the underlying hopelessness. When you can’t make things come out the way you want, when you can’t even predict how they will come out, one natural response is to give up. Often the cultural expectations don’t allow saying “this project is in trouble.” The person who does so is the person who will attract all the scrutiny. Without the clear data to back up the perception of trouble, why stick your neck out? Others should be noticing the same thing; let them call attention to it. And when things don’t work out as “hoped,” if weve “done our part,” then someone else will get the blame.

You can’t solve a problem that no one wants to see. Instead, we’ve found an acceptable way to fail.